iv18 Privacy Policy — Your Information Is Safe With Us

1 Introduction

Iv18 (referred to as "we", "our", or "iv18") is a trusted online gaming and Sports Betting platform. We understand how valuable your personal information is, which is why our privacy policy has been built with complete transparency.

This privacy policy details what information is collected from you, why it is collected, how it is used, and what steps we take to protect it. iv18's privacy policy is built in accordance with international data protection standards.

If you disagree with any part of this policy, please contact our support team before using the platform. We are always here to help.

2 What Information We Collect

Iv18 only collects information that is necessary to provide our services. We do not ask for anything beyond that. The types of data we collect are listed below:

We collect information directly from you at registration, automatically as you use the platform, and from payment providers. Each piece of data collected has a specific purpose.

3 How Your Information Is Used

Iv18 uses the information it collects for the following purposes:

• To create, manage, and verify your account
• To process deposits and withdrawals
• To deliver gaming services without interruption
• To prevent fraud, money laundering, and unauthorized access
• To provide customer service and support
• To meet legal and regulatory obligations
• To personalise your platform experience
• To ensure responsible gaming

4 Data Sharing & Third Parties

Iv18 does not sell your personal information to any third parties. However, data may be shared in the following limited circumstances:

• Payment providers: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals
• Game providers: Limited data may be shared with licensed game software providers to operate specific games
• Law enforcement: Data may be shared in response to a court order or legal obligation
• Anti-fraud system: Limited data may be shared with approved security partners for fraud prevention purposes

5 Data Security

Iv18 uses multiple layers of security to protect your information:

• 256-bit SSL/TLS encryption — active on all data transmissions
• Stored in database with AES-256 encryption
• Two-Factor Authentication (2FA) support
• Automated suspicious activity detection system
• Regular security audits and penetration testing
• Restricted access — only authorised staff can view your data

Please keep in mind — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.

6 Cookie Policy

Cookies are small data files stored in your browser. iv18 uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and ensure security — the site cannot function without these
• Functional cookies: To remember your preferences (language, theme)
• Analytics cookies: To understand site usage — fully anonymised

7 Data Retention Period

Iv18 does not retain your data longer than necessary. Our general policy is:

• Active account data — retained for as long as the account remains active
• After account closure — up to 5 years for legal compliance
• Financial transaction records — 7 years as required by regulatory obligations
• Support chat and communications — 2 years
• Marketing consent — effective immediately upon withdrawal

After the designated period, data is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal data:

• Right to know: You can find out what information we hold about you
• Right to Rectification: You can request correction of any inaccurate information
• Right to Erasure: You can request deletion of your data under specific circumstances
• Right to Restrict Processing: You can request to restrict processing of your data in certain circumstances
• Right to Portability: You can receive your data in a structured, portable format
• Right to object: You can object to certain types of data processing

9 Protection of Minors

Iv18 is strictly for users aged 18 and above. We never knowingly collect information from minors.

If a parent or guardian suspects their child is using our platform, please contact support immediately.

10 Policy Changes

Iv18 may update this privacy policy as needed. If changes are made, we will:

• We will update the effective date on this page
• We will send an email or platform notification for significant changes
• For major changes, we may seek your fresh consent

Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact

For any questions, concerns, or requests regarding this privacy policy, please get in touch with us: